What you need to know

This guide will be updated as more information is released. Last updated 6/7/22.

The Public Service Loan Forgiveness (PSLF) program has always sounded simple: work in the public sector, pay your loans for ten years, get the rest forgiven tax free. But every borrower and their public service employer who has interacted with the program knows that it’s anything but simple. The labyrinth of underlying requirements has led to its notoriety for rejecting upwards of 98% of applicants, making actual forgiveness seem like a pipe dream for borrowers.

All that is about to change. The Department of Education has recently announced sweeping changes to the program that will make it easier to qualify and easier to achieve forgiveness. For HR leaders seeking a simple way to manage PSLF for their employees or members, the Summer team is here to help. Here’s what you need to know to navigate recent changes:

Limited time PSLF expansion

For a limited time only through October 31, 2022, the Department of Education is offering a Limited PSLF Waiver to count previous payments that were previously ineligible because of loan types or repayment plans. This will help thousands of borrowers who were denied forgiveness in the past and could now be eligible to have their entire loan balance wiped away.

More loan types qualify. The change will apply to Direct loans (previously the only type that counted for PSLF), FFEL loans, and Perkins loans, even if they were already consolidated into Direct loans in the past. This does not apply to previous payments made on Parent PLUS loans, but those loans can still be consolidated into Direct loans to qualify going forward.

All repayment plans qualify. Payments under any repayment plan through September 30, 2021 now qualify for PSLF under the waiver. In order for payments to count going forward, borrowers will be required to enroll in and annually recertify an Income-Driven Repayment (IDR) plan.

Additional expansions. Other improvements were announced today as well. Previously, payments only counted towards PSLF if they were the exact dollar amount owed and paid on the exact date owed. This is no longer the case. If you made an “overpayment” or “underpayment” and on a different date, these can now count towards PSLF. This will be applied automatically where employment has been certified. Active duty military service will count towards PSLF and will be counted automatically. And a review process will begin for all previously rejected PSLF applications. Where errors are found, they will be corrected automatically.

No employment requirement at time of forgiveness. Lastly, the Department of Education has removed the requirement that borrowers need to still be working in public service full time at the time they receive forgiveness. Previously, borrowers could be denied even after they’d made the required 120 payments because they no longer worked full time. This means that borrowers who have since retired or left the workforce during the pandemic can still access forgiveness.
Some requirements are staying the same for now. In order to receive forgiveness in this program, borrowers still need to make a full 120 monthly payments (10 years) while working at a qualifying employer, like the government, a public school, or a nonprofit organization. It still applies only to payments made after October 1, 2007, when the PSLF program was created.

How to access expanded forgiveness

This expansion has a strict deadline of October 31, 2022, so borrowers and their employers should take action now to make sure they can access the benefits.
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For all borrowers working in public service, the most important thing they can do right now is to certify all of their current and previous employment since 2007. Borrowers can do this by submitting an employment certification form: both the borrower and their employer sign this form to verify employment dates. The Department of Education uses this as the basis to count qualifying payments, and in order to count payments before the deadline, borrowers will need one of these forms for each qualifying employer they’ve worked at while making payments on their loans. Summer’s PSLF tool can help borrowers and employers do this online!
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If borrowers currently have FFEL and Perkins loans, it’s required that they consolidate their loans into a Direct loan before October 2022 to make sure they qualify. Borrowers can do that through Summer’s online tool as well. They’ll also need to certify all of their previous employment.
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If borrowers had FFEL and Perkins loans that have already been consolidated into a Direct loan, all they need to do is certify all previous employment to make sure it counts. If they’ve already done that, their count of qualifying payments should be updated automatically.
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If borrowers were previously denied for PSLF because of their repayment plan or payment due date, this should be automatically updated. Borrowers should keep an eye out for communications from FedLoan Servicing and the Department of Education during their reconsideration and review process over the coming months.
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And lastly, if the new rules mean that they’ve made 120 qualifying monthly payments and are ready for forgiveness, congratulations! They can complete one final certification through the forgiveness application.

Long term changes

For longer term proposals, the Department of Education has suggested solutions that will now come under the scrutiny of the rulemaking process. These updates may not be implemented for a year or more, if at all. Here’s what they’ve suggested for PSLF moving forward.

‍Redefining employment requirements. Currently, only full time employees in governmental organizations and some nonprofits qualify for PSLF. New rules might expand the definition of full time, and include other organizations that serve the public good outside of specifically registered 501(c)(3)s.

‍Automatic verification. Rather than require borrowers to turn in forms certifying their employment, the Department of Education may be able to automatically verify employment by cross-referencing the government’s own records.

‍An appeal process. The PSLF approval process is notoriously difficult and error-prone, so a formal PSLF reconsideration process has also been proposed. This would give borrowers a way to appeal if their applications are wrongfully denied.

‍Expanding payment eligibility. Similar to the temporary changes above, this would mean that certain forbearances and deferments would count toward forgiveness, and that late or early month payments could count as well.
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Consolidation requirement. While consolidation is required for some loan types to access PSLF, it can also reset the clock on the 10 years to forgiveness. The Department of Education is “considering” whether to change this feature that has stood in the way of many borrowers receiving forgiveness.‍

What's next?

‍More information will continue to be announced in the coming weeks and months, including changes to streamline the application process. The long term structural proposals will take longer to be approved and implemented, and will probably undergo changes in the rulemaking process. The good news is that things are moving in the right direction to make student loan forgiveness easier and more accessible to borrowers and their public service employers.

Complete the form below to schedule a no-obligation information session with a solution specialist on how Summer can help your organization manage PSLF digitally and make an impact before October 31, 2022.